Returns Information for Online Shopping

Please return goods to Tiffany within 7 working days of purchase. Items returned outside the above time frame are accepted at the discretion of Tiffany.

Exchanged items will be sent out to you free of charge (max. 1 exchange transaction) in Ireland and the UK and at standard cost any where else in the world. For additional exchanges normal postage cost will apply.

Exchanges received outside of the above stated timescales are subject to product availability and the customer will incur any shipping costs for such exchanges. Any further returns of exchanged items outside the stated timescales will again be at the customers cost for shipping.

Tiffanyshoeshop.com will not accept returns for any non-faulty items that have been worn or damaged.

Cancellations will be refunded immediately unless goods have been dispatched, in which case the product will be refunded when goods arrive safely back at the Tiffany premises.

We strongly advise all customers to check all products thoroughly upon delivery before removing any attached tags.

Please be advised our address for all returns is:

Tiffany
Unit 1,
Kieran Street,
Kilkenny,
Co. Kilkenny

Please note that we do not accept liability for returned goods if you do not return them to us via recorded delivery or secure courier.

In the event of any failure to return any goods to us within the stipulated time limits, even though validly cancelled, we shall have the right to charge any costs of recovery of the goods.

Exchanges are subject to product availability. We can only exchange an item for the same item in a different size/colour, subject to availability. Exchanged items can only be dispatched after the returned goods have been received and undergone a quality check.